Privacy Policy

Last updated: 16th July 2025

At JWA, your privacy matters. This policy outlines how we handle your personal information in accordance with UK data protection laws, including the UK GDPR.

Information We Collect

We may collect the following personal details when you engage with our services:

Full name
Email address
Phone number and other contact information

How We Use Your Information

We use this data to:

Provide and improve our surveying services
Respond to enquiries and support requests
Send marketing updates about our services (you can opt out at any time)

Geographic Scope

Our operations are based solely in England. We do not transfer your personal data outside the United Kingdom.

Data Security

All personal data is securely stored in our electronic database, with safeguards in place to prevent unauthorised access, misuse, or loss.

Third-Party Sharing

We do not share your personal information with any third parties. Your data remains within our organisation.

Marketing Communications

If you’ve provided your contact details, we may send you updates about our services. To opt out, simply use the unsubscribe option in any email or contact us directly.

Our website uses cookies to improve user experience and monitor website traffic. Cookies are small text files stored on your device when you visit a website.

We use cookies for:

Analytics: Understanding how visitors interact with our site to improve performance.
Functionality: Enabling features like remembering your preferences.

By continuing to use our website, you consent to the use of cookies. You can manage or disable cookies through your browser settings at any time.

If you’d like to know more about cookies or how to manage them, visit www.allaboutcookies.org

Your Data Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to certain types of data processing
Withdraw consent for marketing communications

To exercise your rights, please reach out to us using the contact information below.

If you have questions about our Privacy Policy or your personal data, please contact us on the information below.